I see different prices or products than what says is available

Posted by on 7/22/2011
We update are website on a regular basis and if you have a cached webpage on your computer you are not seeing the website properly. This can also happen if you save items in shopping cart. When you come back to complete the sale the items sometimes have price changes or have been discontinued....

Not receiving emails from

Posted by on 7/22/2011 to FAQ
If you are not receiving emails from, Inc. this might be caused by a variety of reason...

Wholesale Pricing

Posted by on 7/22/2011 to FAQ
If you would like to carry our items in your pet store please visit for more information.

Why can't certain items be shipped outside the USA?

Posted by on 7/22/2011 to FAQ
Due to customs restrictions and size constraints some items cannot be shipped outside the USA. For more information on what restrictions your country imposes please check with your local customs officials...

Google, Yahoo, MSN Search are listing pages or specials not on

Posted by on 7/20/2011 to FAQ
Many search engines will cache pages and do not update their listing as quickly as we do. For current product listings, pricing and specials please refer to, Inc. and not the search engine listings. And sometimes you, the customer, have an older version of our website cached on your computer...